About Christine Duque

Christine Duque is a renowned Global Consulting Executive and Leader, distinguished for her expertise in Data, AI and Customer Experience, as well as a best-selling author.

With a proven track record of driving growth for prominent Fortune 50, 100 and 500 companies, Christine is a respected authority on customer experience strategies and technology solutions. Her illustrious career has seen her hold key executive positions at Accenture, Deloitte, IBM, and leading marketing agencies under the Aegis Dentsu, Inmar, and United Business Media networks.

Christine is acclaimed for her exceptional ability to craft award-winning, data-driven, customer-led, and AI-enabled customer experiences that drive sustainable growth across the entire customer journey. Her collaborative partnerships with technology firms have resulted in the development of innovative products and services that enhance competitive advantage, customer engagement, and loyalty.

Furthermore, Christine has been an integral part of the Salesforce Partner ecosystem for over 15 years and currently serves as a member of the Salesforce Marketing Cloud Partner Advisory Board. She played a key role in the consulting team that collaborated with the Salesforce Data Cloud product team and oversaw four global client pilot programs, successfully transitioning them to the first Salesforce Data Cloud production environments. Since the launch of Salesforce Data Cloud/CDP for general availability in 2021, Christine has delivered numerous Data Cloud proof-of-concepts and implementations. Her valuable insights continue to contribute to the product advisory board for Salesforce Marketing and Data Cloud.

As a sought-after speaker and influential thought leader, Christine is actively engaged in speaking engagements and publishes insightful works on customer transformation, AI, customer experience platforms, analytics and sustainability. She is a passionate advocate for diversity in technology and the advancement of women and minorities. Christine is the accomplished author of the Amazon Best Selling book “Walking In My Shoes: Shattering Glass Ceilings in Corporate America,” and the host of the podcast “Shattering Glass in Heels.”

Christine’s philanthropic efforts focus on collaborating with esteemed academic institutions, where she serves on both the Oxford University Kellogg Commission on Sustainability and the Dean’s Leadership Council for the University of California - Irvine Graduate School.

Her outstanding contributions and leadership earned her recognition as a finalist for the L.A. Times B2B Publishing Inspirational Women Leadership Award in the Corporate Executive category in 2023.

Christine holds a degree in Vocal Performance, Music History, and Theory from Oberlin College and Conservatory of Music. She is also an accomplished actress and operatic soprano, celebrated for her notable performance debut at Carnegie Hall.